LEGAL Privacy Policy Terms & Conditions
FEZ MEDIA · LEGAL

Terms & Conditions

These terms cover three things: using this site, hiring FEZ Media for client work, and enrolling in the FEZ Innovation Lab. The cohort section is the one most people are looking for.

EFFECTIVE SEPTEMBER 8, 2026 · LAST UPDATED SEPTEMBER 10, 2026

CONTENTS
01  Agreement to these terms 02  Using this site 03  Our content and marks 04  Client engagements 05  FEZ Innovation Lab 06  Payments 07  Third-party services and links 08  Disclaimers 09  Limitation of liability 10  Indemnification 11  Governing law and disputes 12  Changes and general terms 13  Contact
01

Agreement to these terms

These Terms and Conditions are an agreement between you and FEZ Media LLC, a Maryland limited liability company and the design practice of Zaye Flowers, based in Baltimore, Maryland (“FEZ Media,” “we,” “us”). By using fezmedia.co, submitting a form here, or enrolling in the FEZ Innovation Lab, you agree to them. If you do not agree, please do not use the site or the services.

FEZ Media LLC
6340 Security Blvd. Suite 100 #1192
Baltimore, MD 21207
United States

Our Privacy Policy is part of these terms. If you are agreeing on behalf of a company, you confirm you are authorized to bind it.

02

Using this site

You may read, share, and link to anything published here. You agree not to:

We may change, suspend, or retire any part of the site at any time. Nothing on this site is an offer to contract — a client engagement or a cohort seat exists only once we confirm it in writing.

03

Our content and marks

The design, text, code, photography, and layout of this site are owned by FEZ Media and protected by copyright. The FEZ Media name and logo are our marks. You may not use them to imply endorsement or affiliation without our written permission.

Case studies on this site describe work performed for clients or by prior employers. Client names, logos, trademarks, and product screenshots remain the property of their respective owners and appear here to describe the work, not to claim ownership of it. Metrics and outcomes are reported as they were measured at the time, and some details are generalized where a client engagement requires confidentiality. If you own material shown here and would like it removed, email us and we will handle it promptly.

Before Us is an independent FEZ Media product; quotations within it are attributed to their authors and used for educational and reference purposes.

04

Client engagements

Design, research, workshop, and facilitation engagements are governed by a separate written proposal, statement of work, or contract signed by both parties. That document controls scope, schedule, fees, revisions, confidentiality, and ownership of deliverables. Where it conflicts with these terms, the signed engagement document wins.

Absent a signed agreement saying otherwise:

05

FEZ Innovation Lab

The FEZ Innovation Lab is a live, six-week online cohort limited to six participants. These terms apply to every participant.

Applying and enrolling

Applying does not reserve a seat. Seats are confirmed in the order applications arrive, and enrollment is complete only when we confirm your seat and the deposit is paid. We may decline an application at our discretion; if we do, any deposit paid is refunded in full.

Price and payment schedule

ItemTerms
Total tuition$599 per participant for the full six weeks
Deposit$150, reserves your seat
Balance$449, due before the first session

A seat that is not paid in full before the first session may be released to the next applicant.

Refunds and cancellation

The $150 deposit is fully refundable up to the first session on October 27, 2026. If you change your mind before we start, you get it back — no questions asked.

After the first session, the deposit is non-refundable. The $449 balance is refundable through the end of week two (November 5, 2026) if the cohort turns out not to be for you. After that date, tuition is non-refundable.

Refund requests go to lab@fezmedia.co and are returned to the original payment method, typically within ten business days.

Seats may be transferred to a future cohort once, subject to availability, if you ask before week two ends. Seats are personal and may not be resold or transferred to another person without our approval.

If we cancel or reschedule

If a cohort does not reach a workable number of participants, or if illness or another event beyond our control prevents us from running it, we will offer you a seat in the next cohort or a full refund of everything you have paid — your choice. Individual sessions may be rescheduled with notice; we will record or reschedule any session we cannot hold live.

What the program is and is not

You will leave with a working prototype and a plan to launch it, built through your own effort during the cohort. The Lab is education and facilitation. It is not investment, legal, tax, or business advice, and it is not a guarantee of funding, employment, revenue, or a successful launch. Outcome figures published on this site — including mentorship placement rates — describe past results and are not a promise of your results.

Your ideas and your work

You keep full ownership of your idea and everything you create during the cohort. FEZ Media claims no rights in it. We may share general observations about cohort work in our teaching and marketing, but we will not publish your idea, your materials, or your name without your permission. Participants are asked to treat what other participants share in sessions as confidential.

Participation and conduct

Sessions are live and collaborative. Participants are expected to show up prepared, keep the room respectful, and give other people's work the same care they want for their own. Harassment, discrimination, and disruptive behavior are grounds for removal from the cohort without refund. Sessions may be recorded for participants who miss them; recordings are for cohort use only and may not be redistributed, and we will tell you when recording is on.

Eligibility

Participants must be 18 or older, or enrolled with the consent and involvement of a parent or guardian. No coding experience is required. You are responsible for your own computer, internet connection, and any third-party software you choose to use.

06

Payments

Payments are processed by Stripe under Stripe's own terms. FEZ Media never receives or stores your card details. Prices are in U.S. dollars and exclude any taxes, bank fees, or currency conversion charges your provider may apply, which are your responsibility.

Checkout may also offer buy-now-pay-later options such as Klarna, Affirm, or Afterpay. If you use one, the installment plan is an agreement between you and that provider — they decide the terms you are offered and you repay them directly; FEZ Media is not a party to it and is paid in full upfront. Your refund rights under section 05 are unchanged: a refund is returned through Stripe to the provider, who applies it to your plan.

If a payment is reversed or charged back, we may suspend the related services until it is resolved. Please contact us before filing a chargeback — a refund under the policy above is faster for both of us.

07

Third-party services and links

This site links to and relies on services we do not control — Stripe for payments, Formspree for form delivery, LinkedIn, the App Store, and others. Your use of those services is governed by their terms and privacy policies. We are not responsible for their content, availability, or practices.

08

Disclaimers

The site and its content are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted availability. We work to keep the site accurate and online, but we do not warrant that it will be error-free or continuously available.

Nothing on this site is professional advice for your specific situation. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

09

Limitation of liability

To the fullest extent permitted by law, FEZ Media LLC and Zaye Flowers will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities, arising out of your use of this site or our services — even if we were advised such damages were possible.

Our total liability for any claim relating to the site or a service is limited to the amount you paid FEZ Media for that service in the twelve months before the claim arose, or $100 if you paid nothing. Where a signed engagement agreement sets a different limit, that agreement controls. Nothing here limits liability that cannot be limited by law, including for fraud or willful misconduct.

10

Indemnification

You agree to indemnify and hold harmless FEZ Media LLC and Zaye Flowers from claims, damages, and reasonable legal costs arising out of your misuse of the site, your breach of these terms, or your violation of anyone else's rights — including any claim that material you brought into a cohort session or an engagement infringes a third party's intellectual property.

11

Governing law and disputes

These terms are governed by the laws of the State of Maryland, without regard to its conflict-of-laws rules. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Maryland, and both parties consent to that jurisdiction and venue.

Before filing anything, please email hello@fezmedia.co. Most disagreements are a misunderstanding about scope or a refund date, and both are usually fixed in a single conversation.

12

Changes and general terms

We may update these terms; the version posted here when you use the site or enroll is the one that applies to you, and we will move the “last updated” date whenever we change it. For active cohort participants, the terms in effect on your enrollment date govern your cohort — including the refund dates above.

If any provision is found unenforceable, the rest stays in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these terms without our consent; we may assign them in connection with a sale or reorganization of the practice. Together with any signed engagement agreement and our Privacy Policy, these terms are the entire agreement between us about their subject matter.

13

Contact

Questions about these terms, a refund, or an engagement:

hello@fezmedia.co
lab@fezmedia.co — Innovation Lab and refunds

FEZ Media LLC
6340 Security Blvd. Suite 100 #1192
Baltimore, MD 21207
United States