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SERVICES · BALTIMORE, DC & REMOTE

Everything here is designed to be finished.

Product design, prototyping, workshops and programs — for founders, teams and mission-driven organizations. Every engagement below has a defined end, a named deliverable, and one person doing the work.

Start with a Product Audit — $2,500 Not sure where you fit?
EXPERIENCE
10+ years
SHIPPED FOR
GEICO · CNN · IHG
ENGAGEMENTS
5 days – ongoing
YOU WORK WITH
Me, directly
START WHERE YOU ARE

Pick the sentence that sounds like you.

You do not need to read the whole page. Four situations cover almost everyone who gets in touch.

01

“I have an idea.”

Nothing built yet. You can describe it but not show it.

Innovation Lab, or a prototype →
02

“My product is stuck.”

It exists, but people drop out, complain, or never finish.

Product Audit, then design work →
03

“My team needs alignment.”

Six people, six versions of the project, no way to settle it.

Workshops & facilitation →
04

“I need it to look right.”

The thing works. The posters, ads and emails around it do not match.

Brand & marketing design →
THE LOW-RISK WAY IN

Product Audit

$2,500 FLAT · 5 BUSINESS DAYS

I review one core flow of your product and send back a recorded walkthrough plus a fix list ranked by impact and effort. No slide deck, no six-week discovery phase.

Credited in full toward any project booked within 30 days. If we go on to work together, the audit costs you nothing.

Book an audit How pricing works
WHAT YOU GET
A kickoff call to agree the one flow we are looking at
A 30–45 minute recorded walkthrough of that flow, yours to keep and share
A written fix list, ranked by impact against effort
A 30 minute readout to walk your team through it
WHAT IT IS NOT
Not user testing with real participants
Not a redesign or new screens
Not a whole-product review — one product, one core flow

Those are the follow-on project, and this is what tells us whether it is worth doing.

SERVICES

The work itself.

Four disciplines. Each one says who it is for, what you actually receive, and roughly how long it takes. If a project needs something outside this list, I will say so and point you at someone better.

01 · TYPICALLY 4–10 WEEKS

UX & Product Design

For: teams with a product in market that is not performing, and founders past the prototype stage who need the real thing designed properly.

End-to-end product work — research through dev-ready handoff. Most of my decade has been inside regulated, high-traffic products where a decision had to survive legal review, an accessibility standard and an executive sign-off before anyone saw it.

User researchUsability testingFlows & IAUI designDesign systemsAccessibilityDev-ready handoff
Talk about a product project
WHAT YOU GET
Research findings and a written problem statement
End-to-end flows and a screen inventory
Designed screens with states and edge cases
Components and specs your developer can build from
PROOF
02 · TYPICALLY 2–4 WEEKS

Prototype & Design Direction

For: founders who need something real to show a user, a partner or an investor — and teams who want a direction tested before committing engineering time to it.

I work on app projects as a consultant, not as a production dev shop. You get a clickable prototype that behaves like the real thing, and the technical direction whoever builds it will need. I do not take production engineering.

I shipped my own app this way — Before Us, React Native, on the App Store — so the direction comes from having done it.

Clickable prototypesScoping & feasibilityTechnical directionBuild oversightLaunch planning
Talk about a prototype
WHAT YOU GET
A clickable prototype you can put in front of real people
A scoped v1 feature list — and what to cut
Technical direction and a build recommendation
Findings from testing it, if testing is in scope
PROOF
03 · HALF DAY TO 6 WEEKS

Workshops & Facilitation

For: teams where the same debate reopens every few weeks, and organizations that need a decision to survive a stakeholder review.

Sessions that move a room from discussion to a tested solution — with a decision at the end and a written record of why, so it does not reopen next quarter. Organizational training and multi-week programs are detailed on the Washington DC page.

Discovery workshopsDesign sprintsJourney mappingAI prototyping for teamsTalksCustom facilitation
Talk about a session
WHAT YOU GET
A written problem statement the whole room agreed to
A tested concept — not a slide, something people reacted to
Next moves ranked, with the cost of each named
A decision record, within 48 hours
PROOF
04 · TYPICALLY 1–3 WEEKS

Brand & Marketing Design

For: anyone whose product is fine but whose posters, ads and emails look like they came from three different places.

The visual layer around a product or a program, designed by the same person who designed the product. Usually attached to a larger engagement, but I take it on its own.

Posters & printDigital adsEmail designLanding pagesMarketing sitesSocial graphics
Talk about design work
WHAT YOU GET
Finished, production-ready files in the formats you need
Sized variants for the places you are actually posting
Editable templates, where a template makes sense
PROGRAMS

Two things you join, rather than hire.

These are not client projects. They run on their own schedule and you take part in them.

FOUNDING COHORT · SIX WEEKS · 6 SEATS

FEZ Innovation Lab

Six people, two evenings a week, taking one idea from a sentence to a working prototype and a launch plan. No code required. The October 2026 cohort runs October 27 to December 10, and applications close October 20.

Apply for October See the curriculum
ONGOING · ONE TO ONE

Design Mentorship

Four years of it at Thinkful, with 85% of the designers I mentored landing roles. Portfolio reviews, mock interviews, job-search strategy, and the specific feedback that moves a portfolio from nearly to hired.

See how it works Ask about mentorship
WAYS TO WORK TOGETHER

The shape of the engagement, not its contents.

These cut across everything above. Any of the four disciplines can run in any of these shapes.

MOST COMMON

A fixed project

Defined scope, defined deliverables, one number agreed before we start. Priced per engagement, not per hour.

1–2 WEEKS

A sprint

A short, fixed-price block aimed at one question. The Product Audit is the smallest version of this.

MONTHLY

An advisory retainer

A set block of hours each month as a fractional design lead — review, direction and second opinions for teams with designers but no lead.

ONE-OFF

A single session

One workshop, one talk, or one working session. Good for conferences, offsites, incubators and campus programs.

WHO I WORK WITH

Three kinds of people hire me.

Founders & solo builders

An idea, or a first version that needs to get real. Usually no technical team, and often no design budget to waste on the wrong thing first.

Product & service teams

In-house groups that need a neutral facilitator, extra design capacity, or a lead for a stretch. Heaviest in insurance, health, media and hospitality.

Non-profits & community organizations

Mission-driven work in health, education, civic services and the arts — where the people using the thing often have the least room to work around a bad design.

Non-profit and community-organization rates available.

RUNNING A SMALL BUSINESS?

If you do not have a design team and never will, there is a shorter page for you — the same work described as web design, email, ads, video and print, with the contract, freelance and retainer arrangements laid out.

Design for small business
BEFORE YOU HIRE ANYONE

Hiring is not always the right answer, and I would rather you knew that before you spend anything — including with me. I charted what an agency, a freelancer, and building it yourself actually cost, side by side, with the sources.

See the cost comparison
FAQ

The questions that stall a decision.

Do you write code?

I build clickable prototypes, and I designed and built my own app — Before Us, in React Native, on the App Store — using AI-assisted tooling. For client work I do not take production engineering. What you get from me is the design, a prototype that behaves like the real thing, and technical direction for whoever builds it. If someone tells you a solo designer will also deliver your production app, be careful.

How is pricing structured?

Per engagement, not per hour, so the scope and the number are both settled before we start and you are not watching a clock. The Product Audit is a flat $2,500. Everything else is quoted against your actual scope — tell me what you need and I will send a fixed number, usually within two business days.

Can you work with my existing developer?

Yes, and it is the arrangement I would usually recommend. You keep the person who knows your codebase; I handle design and give them specs, flows and states they can build from without guessing. I am happy to join their standups or reviews if that helps.

What if I just need advice?

Then the Product Audit or an advisory retainer is probably the right size, and a full project is not. A $2,500 audit that tells you to fix three things is a better purchase than a project you did not need. If your question is smaller than that, email me and I will answer it.

Do you work outside Baltimore and DC?

Yes. Most engagements run remotely and always have. Baltimore and DC are where I am, which matters for on-site workshops and in-person sessions — but nothing on this page requires us to be in the same room.

What does the audit credit actually mean?

If you book any project within 30 days of the audit, the full $2,500 comes off that project's price. Not a discount code, not a percentage — the whole amount. The audit exists so you can find out whether working together is worth it without committing to a project first.

Who actually does the work?

I do. There is no bench behind me and no handoff to someone junior after the sale. The person on the intro call is the person in the room and the person on the write-up. That is a limit as much as a feature — it means I take a small number of engagements at a time.

START A CONVERSATION

What are you working on?

A few sentences is plenty. I read every one myself and come back within two business days with an honest read — including when the answer is that you do not need me, or need something smaller than you think.

Prefer email? hello@fezmedia.co

Got a product to sharpen
or a room to run?

Tell me what you're building, who it's for, and where it's stuck.

Start a conversation