UX & PRODUCT DESIGN · WORKSHOPS & FACILITATION

Designed to be finished.

FEZ Media is a UX and product design studio in Baltimore: product work, workshops and facilitation, and the Innovation Lab. Run by Zaye Flowers, who has shipped for GEICO, CNN and IHG, and mentored designers over four years.

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CLIENTS & TEAMS
GEICO CNN IHG Goldman Sachs Wells Fargo Comcast U.S. Bank ADP Publicis Sapient Thinkful / Chegg
SERVICES

Everything here is designed to be finished.

Product design, prototyping, workshops and programs — for founders, teams and mission-driven organizations. Every engagement has a defined end, a named deliverable, and one person doing the work.

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START HERE · $2,500 · 5 BUSINESS DAYS
Product Audit

One core flow reviewed, a recorded walkthrough, and a fix list ranked by impact. Credited in full toward any project booked within 30 days.

Book an audit →
ONGOING
Consulting

Embedded, retained, or fractional design leadership for teams with designers but no lead.

ONE TO ONE
Design Mentorship

Portfolio reviews, mock interviews and job-search strategy. Four years of it; 85% landed roles.

ADJUSTED TERMS
Non-profit & mission-driven

Reduced rates for registered non-profits, community organizations and mission-driven work.

Selected work.

FIVE PROJECTS · ONE CONVERSATION
01

Before Us

PRODUCT · 2026

My own product — a daily-quote app of Black American and Black Diaspora voices, credited and contextualized. I own the design and the build.

Shipped on the App Store
02

Injury Intake

GEICO · 2024–2026

Turning a phone-dependent claims process into a guided, measurable self-service experience.

Completion 25.8% → 30.2%
03

Candy Paint

AI EXPERIMENT · 2024

A music video experiment blending motion, style, and identity through generative AI — bold, weird, and unapologetically future-facing.

Self-directed
04

Election Center

CNN · 2020

Election night data made legible at national scale — 152 million voters, in the middle of a pandemic.

215M monthly unique visitors
05

Hotel Booking

IHG · 2018–19

Bookers could not work out what a room actually cost. The payment page was rewritten around that one complaint.

+6% booking conversion
06

Design Mentorship

THINKFUL · 2019–2023

Four years mentoring aspiring designers — portfolio reviews, mock interviews, job-search prep. The most grounding part of my design work.

85% landed roles
BEFORE YOU HIRE ANYONE

Hiring is not always the right answer, and I would rather you knew that before you spend anything. I charted what an agency, a freelancer, and building it yourself actually cost — side by side, with the sources.

See the cost comparison
ABOUT

Hands on the work. Years spent building the teams that do it.

Zaye Flowers is a Baltimore-based product design leader with experience at GEICO, Publicis Sapient, CNN, IHG, and ADP — plus four years mentoring designers into their first roles.

10+ yrs
Designing products across insurance, media, hospitality, and finance
4 yrs
Mentoring and managing designers
85%
Of mentored clients landed design roles
4.6M+
Interactions on accessibility-tested experiences at CNN
OCTOBER 2026 · FOUNDING COHORT · 6 SEATS

FEZ Innovation Lab: design and build your idea in six weeks.

A live cohort where participants take an idea from problem definition through UX flows, interface design, and a working prototype. No code required.

Apply for October See the Curriculum

Not sure it's for you? Book a 15-minute fit call ↗

Before you build anything: what an app actually costs to run →

DURATION
Six weeks
CADENCE
Two sessions weekly
COHORT SIZE
6 participants
FORMAT
Live online
INVESTMENT
$599
YOU LEAVE WITH
A working prototype

Got a product to sharpen or a room to run?

Tell me what you're building, who it's for, and where it's stuck.

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