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BALTIMORE · FREE SITE REVIEW

Your clients look you up before they call.

I rebuild dated websites for Baltimore firms, practices and nonprofits. Send me yours and I'll send back the three things I would fix first, in plain English. It's free, and it's yours to use whether or not you hire me.

Get my free review What I look at
BALTIMORE
WHAT COMES BACK · EXAMPLE
01The phone number can't be tapped on a phone, so people who want to call have to copy it by hand.
02The homepage never says which neighborhoods you serve or what a first visit involves.
03The footer still says © 2017, and the team page lists two people who have left.
MINORITY-OWNED
WHY IT MATTERS

A referral still checks your website first.

Someone gets your name from a friend, a colleague or another client, then searches it. What they find decides whether they call you or keep looking. An old site doesn't say "closed." It says "not sure," and that is enough to lose the call.

50ms

Researchers found people form a judgment of a web page's visual appeal in as little as 50 milliseconds.

LINDGAARD ET AL., 2006 ↗
46%

In a Stanford study of 2,684 people judging whether websites were credible, comments about the site's look came up more than anything else: 46% of all comments.

STANFORD WEB CREDIBILITY, 2002 ↗
54%

After reading positive reviews, 54% of consumers go to the business's website next. Good reviews send people to your site; your site has to hold up.

BRIGHTLOCAL, 2026 ↗
91%

of U.S. adults own a smartphone, and 16% go online only through their phone. For many of your clients, the phone version is the only version.

PEW RESEARCH CENTER, 2025 ↗

Sources checked September 2026. Each figure is from the original study or survey, with the year it was published. The two older studies measure how people perceive design, which hasn't changed as fast as the web has.

SIGNS IT'S DATED

Open your site on your phone. Then check this list.

Most owners haven't looked at their own site on a phone in a year or more. Your clients look at it that way every day. If two or more of these are true, it's worth a review.

No website at all? That's a different job. See the new-site page.

IT'S TIME IF
—You have to pinch and zoom to read it on a phone
—The browser shows "Not secure" next to your address
—Your hours, staff, prices or address are out of date
—The copyright year in the footer is more than two years old
—Only the person who built it can change anything, and you can't reach them
—Calling, booking or donating takes more than one tap to find
—You send people to your Facebook page instead, because it looks better
WHAT THE REVIEW LOOKS AT

Six things, checked the way a new client meets your site.

I go through your site on a phone first, then a laptop, as someone who has just heard your name. You get back the three problems costing you the most, ranked, with what to do about each one.

01

The first five seconds

Does the homepage say what you do, who it's for and where you are, before anyone scrolls?

02

On a phone

Text you can read without zooming, buttons you can hit with a thumb, and nothing sliding off the side of the screen.

03

Speed

How long the homepage takes to show up on a phone connection, and what is slowing it down.

04

The next step

How many taps it takes to call, book, request a consultation or donate, and whether anyone would find that path unaided.

05

Trust

Current details, real photos, a secure connection, and the small signs of neglect that make people wonder if you're still open.

06

Being found

Whether your page titles, descriptions and Google Business Profile tell the same story about who you are.

WHAT YOU GET
—Three fixes, ranked by how much each one is likely costing you
—Written in plain English, by email, so you can pass it to whoever manages the site
—Reviewed by me, not generated by a scanner
WHAT IT ISN'T
—Not a full audit of every page
—Not a sales call; there's no meeting to book
—Not a redesign; you decide what happens next, including nothing
IF YOU DECIDE TO REBUILD

Keep what's working. Replace what isn't.

Plenty of people take the three fixes and handle them on their own. If the review shows the site needs more than patching, this is how a rebuild runs.

STEP 01 · FREE
The review

Three things to fix first. If that's all you need, we're done.

STEP 02
A fixed price, in writing

One scope, one number and one end date, agreed before anything starts. No hourly meter.

STEP 03
The rebuild, in the open

Your content carried over and tightened, phone first. You see it in progress, and old page addresses point to the new ones so existing links keep working.

STEP 04
Yours to keep

Once it's paid for, the site and its files are yours, on your own domain and accounts.

WHO I DO THIS FOR

Law and accounting firms, medical, dental and therapy practices, and nonprofits: organizations whose clients arrive through referrals and do their homework before they reach out. Nonprofit and community-organization rates are available.

FAQ

Before you send it over.

Is the review actually free?

Yes. There's nothing to buy and no call to sit through. You send the address, I send back three fixes by email. It's how people find out whether my read on their site is worth paying for.

What do you need from me?

Just the address of your site and a way to reach you. If something about it already bothers you, say so on the form and I'll make sure the review covers it. I don't need logins or access to anything.

How long does it take?

The review comes back by email within five business days. Requests are read by me in the order they arrive.

What does a rebuild cost?

It depends on the size of the site, and I would rather quote your actual site than post a number that's wrong for most people. You get a fixed figure in writing before anything starts. If your budget is set, tell me the number and I'll tell you straight what fits inside it.

Can you work with the person who manages our site now?

Yes. The review is written so you can hand it straight to them. If a rebuild makes sense, I'm happy to work alongside your existing developer or IT person rather than replace them.

We're not in Baltimore. Can we still send it?

Yes. The postcards went to Baltimore, but the review and any rebuild run remotely. Being local matters for an in-person meeting, and nothing here requires one.

FREE SITE REVIEW

Send me your site. Get back three things to fix first.

Got one of our postcards? This is the form. It takes about a minute, and the only thing I really need is the address.

The review arrives by email within five business days. Nobody will call you.

Prefer email? hello@fezmedia.co

Free review of
your current site.

Send the address. Get back three things to fix first, and do whatever you like with them.

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